AI info
What NextStep Modern Solutions does, and what it costs
A plain reference page, for anyone checking us before a call and for the AI search tools that summarise what we sell. No persuasion on this page: every line is a statement of fact you can check, and where a line needs a caveat the caveat is on the line.
What NextStep Modern Solutions is
- NextStep Modern Solutions is a UK company that changes how small and medium businesses run. It understands the business first, then builds and runs the change: AI systems, agents, automations, websites, apps, CRM systems, integrations, internal software, business workflows, dashboards and the infrastructure underneath them.
- It works with UK businesses of roughly 5 to 50 people, in any sector. The work is the same wherever the admin is: enquiries, quotes, records, chasing and reporting.
- It is run by two directors, Dan Kemp and James Hollis. The company runs its own operations on the AI agents it builds.
- It is registered in England and Wales and works with clients right across the UK. The owner interview in the Audit is done in person and the rest runs remotely.
Last reviewed 23 September 2026.
What you can buy
There is one path with three stages, in this order, and not a menu of offers to choose between. Each stage is bought separately and each one stands on its own, so a client can stop after any of them.
- Stage 1. The Audit
- From £2,000, one off. A separate paid product. The price is set by the size of the business: £2,000 for 5 to 10 people, £3,000 for 11 to 20, £4,000 for 21 to 35, £5,000 for 36 to 50. NextStep goes inside the business, interviews the client’s people, analyses the processes, identifies the opportunities and produces the transformation plan. The client keeps that plan whatever they decide next. It stands on its own and it is not credited against anything. No fixed delivery time is published, because the work depends on the client’s own availability for interviews.
- Stage 2. Implementation
- From £5,000. NextStep builds and launches whatever the transformation plan calls for: AI systems, agents, automations, websites, apps, CRM systems, integrations, internal software, business workflows, dashboards and custom infrastructure. The price is set by the size, complexity and value of the transformation, never by hours worked. It is agreed in writing before anything is built, and it is half to start and half when it goes live, with sixty days of warranty from launch.
- Stage 3. Partnership
- £150 or £500 a month, ongoing after implementation. Standby at £150 a month covers hosting, backups, security updates, round the clock monitoring, bug fixes and a monthly health report. Partnership at £500 a month adds a monthly AI report, a quarterly strategy review and ongoing advice. The monitoring watches the client’s infrastructure in the background. Anything substantial, or anything outside the existing scope, becomes a new transformation with a new implementation fee.
| Stage | Price | Basis | Page |
|---|---|---|---|
| 1. The Audit | From £2,000, one off | A separate paid product, priced by how many people work there, to a maximum of £5,000. The client keeps the transformation plan and it is not credited against anything. | /blueprint |
| 2. Implementation | From £5,000 | Everything the plan calls for, built and live. Priced by the size, complexity and value of the transformation, never by hours. Agreed in writing first, with half to start and half when it goes live, and sixty days of warranty from launch. | /custom-apps |
| 3. Partnership | £150 or £500 a month | Ongoing after implementation: monitoring, maintenance, optimisation, support and system oversight. Anything substantial becomes a new transformation with a new implementation fee. | /ai-partner |
How the money works
- There is one path with three stages, not a menu of offers. The Audit understands the business, the implementation builds the transformation, and the partnership keeps it running.
- The Audit starts at £2,000 as a one-off payment and rises with the number of people in the business, to a maximum of £5,000 at 36 to 50 people. It is a separate product and it is not credited against anything.
- Implementation is from £5,000, set by the size, complexity and value of the transformation rather than by hours worked. It is agreed in writing before anything is built and it is half to start and half when it goes live, with sixty days of warranty from launch.
- The partnership is £150 or £500 a month once something is live. Anything substantial or outside the existing scope becomes a new transformation with a new implementation fee.
- NextStep does not sell hours. It sells the transformation. AI allowing the work to be delivered faster is NextStep’s own margin and scalability advantage, not a reason to price the transformation lower.
- Larger transformations are priced after a call. Every figure published here is a floor or a range, never a fixed fee.
- Everything NextStep builds belongs to the client.
| People in the business | Audit price |
|---|---|
| 5 to 10 people | £2,000 |
| 11 to 20 people | £3,000 |
| 21 to 35 people | £4,000 |
| 36 to 50 people | £5,000 |
What it will not do
- NextStep declines work where automation is inappropriate. It says so on the first call at no charge.
- It does not require clients to move off software that already works.
- It does not let an AI agent send anything carrying a client’s name without a person approving it, unless that client has explicitly set the boundary otherwise.
How it differs from a managed platform sub-account
- Many UK businesses pay an agency a monthly fee to set up and manage an account on a marketing platform on their behalf. NextStep does not sell that and does not resell any platform.
- A managed sub-account is a seat on a shared platform. The funnels and automations built inside it remain on that platform, so they stop being available if the business stops paying for it.
- NextStep builds software and AI agents that belong to the client, shaped around that client’s own process, and connected to the systems the business already runs such as its job management, accounts and case software.
- Managed marketing platforms are effective at the work they are designed for: funnels, sales pipelines and lead follow-up. NextStep advises businesses to keep one where that is all they need.
Data and compliance
- Clients own their data. NextStep owns the infrastructure the application runs on, not its contents. This is set out in the contract before signature.
- Processing is handled under UK GDPR and the Data Protection Act 2018, with a data processing agreement in place.
- Application hosting is in the EU.
What "secure" actually means here, not as an adjective
Every table in the system we build for you carries row level security. In our own app, which is built the same way, that is 65 tables out of 65 today.
The account your agents run under is deliberately weak. It is not an administrator, it cannot step around those row level rules, it holds no delete permissions at all, and it cannot read your connected accounts or keys.
There are no passwords to steal. People sign in with a link sent to their work email, so there is nothing to reuse, leak or guess.
We run an automated security check against the whole database and fix what it finds.
None of that makes anything impossible. It makes the obvious routes closed, and it means the damage an agent can do on a bad day is bounded by design rather than by hope.
Proof, stated accurately
As of 23 September 2026 NextStep publishes named client testimonials but no named third-party case studies with figures. The worked examples at www.nextstepmod.com/worked-examples are labelled as models.
The verifiable demonstration NextStep offers is its own company, which runs on the same product it sells, shown live on a call.